As part of the North American Van Lines family, we’ve been helping families relocate across the world since 1951.
When it comes to international movers, there is no substitute for experience. Our dedicated team of employees and representatives communicate with you every step of the way. International Moves can be complex, but our International Move Process takes the confusion out of the process. So allow our international movers to remove the stress and tension from your load.
International Move Process
Within 24 hours of your call to Ayer Moving and Storage, your move will be assigned to a northAmerican move coordinator, a highly trained expert whose job is to keep you informed and to orchestrate every element of your relocation. Your move coordinator will work directly with northAmerican International and oversee your entire move, from developing your estimate to helping you prepare for customs requirements in your destination country.
Planning for an International Move
Smart planning is the key to a successful International move. Beginning with your first call to Ayer Moving and Storage, our comprehensive move management process provides a clear roadmap to your new home. From specialized packing services to assistance in moving your pets, we’ll build a move plan that meets your unique needs at every step, and we’ll provide a complete quote with details about timing, deliverables, and costs.
Our professional packers will be informative and helpful. Your furniture will be wrapped and cushioned properly and crated, if necessary, to ensure protection. Your belongings will be packed into double or triple-walled cartons, with careful handling of delicate items. And everything will be clearly labeled, so it’s unpacked in the appropriate room. We use only the best packing materials and items like computers, antiques, and artwork will get the specialized attention they require.
Heightened security concerns have made clearing customs increasingly complicated. Count on our experience to see you through. Our expertise in the customs requirements of countries around the world allow us to provide accurate guidance regarding restricted items and paperwork procedures. We are detailed so there are no unwelcomed surprises when your shipment arrives.
Tracking Your Belongings
We track your shipment worldwide every step of the way. You can track it as well by going online and using the User ID and Reference number we will provide. Our online shipment tracking service makes it easy to find out just where your belongings are 24 hours a day. We’ll give you a password and you simply click on Track Your Shipment under the International Move tab.
Getting Around in Your New Neighborhood
Move coordinators in the destination country do much more than just arrange delivery of your household goods. They are a wealth of information about culture, climate, schools, government, dining, and much more. So, you’ll feel less like a stranger in a foreign land, and more like a local.
International Claims Process
Just in case you need it … count on fast, fair claim service with north American International. We take every precaution to make sure all your belongings arrive at your new home safely. However, in the event you need to file a claim, our in-house claims department makes it simple and hassle-free. Our online claim settlement process enables you to submit a claim with the click of a button.